Last updated: 2 June 2026
Inani Customer Ltd t/a Keystone IQ and Keystone Partners
These Terms and Conditions govern your use of the websites keystoneiq.co and keystonepartners.co, and together with any Statement of Work or engagement letter, the provision of services by Inani Customer Ltd.
Inani Customer Ltd (company number 14715888) is a company registered in England and Wales. Our registered office is 259 Copnor Road, Portsmouth, PO3 5EE, United Kingdom. We trade as Keystone IQ on keystoneiq.co and as Keystone Partners on keystonepartners.co.
By using either website or engaging our services, you agree to these Terms. If you do not agree, please do not use the websites or engage our services.
You may use our websites for lawful purposes only. You must not:
We reserve the right to suspend or terminate access to either website at any time without notice.
All content on our websites, including text, methodology descriptions, frameworks, reports, and visual materials, is the intellectual property of Inani Customer Ltd or its licensors and is protected by applicable copyright and intellectual property laws.
Nothing on our websites grants you any licence or right to use our intellectual property except as expressly provided in these Terms or in a separate written agreement.
Work product, reports, and outputs delivered under a service engagement remain the intellectual property of Inani Customer Ltd until full payment is received, at which point ownership of the specific deliverables transfers to the client. Underlying methodologies, frameworks, and analytical tools are retained by Inani Customer Ltd in all circumstances.
Services are provided as described in the applicable Statement of Work or engagement letter. We reserve the right to modify service descriptions and pricing on our websites without notice. Such changes do not affect existing confirmed engagements.
Clients are responsible for:
Our analysis depends on the quality and completeness of data provided by the client. We are not liable for inaccuracies in outputs that arise from incomplete, inaccurate, or misrepresented input data. We will notify clients promptly if data received is materially unsuitable for the agreed scope.
Indicative delivery timelines stated on our websites are given on the assumption that clean, complete data is received at the start of the engagement. Delays in data provision will extend delivery timelines accordingly.
Fees are agreed in writing prior to commencement. Unless otherwise stated in the engagement letter:
Each party agrees to keep confidential all non-public information received from the other party in connection with an engagement, and not to disclose it to any third party without prior written consent, except:
This obligation survives termination of the engagement for a period of three years.
Our outputs are analytical in nature and are intended to inform commercial decision-making. They do not constitute financial, legal, or investment advice. Clients are responsible for their own investment decisions and should obtain appropriate professional advice independently.
While we apply professional care and rigour to our work, we do not warrant that our outputs are complete, accurate, or free from error. We are not liable for decisions made on the basis of our analysis where those decisions involve factors outside the scope of the engagement.
To the fullest extent permitted by law:
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
Both parties agree to comply with their respective obligations under the UK GDPR and the Data Protection Act 2018.
Where we process personal data on behalf of a client as a data processor, we will do so only in accordance with documented instructions and will implement appropriate technical and organisational measures to protect that data.
Where required by applicable law, the parties will enter into a data processing agreement prior to commencement of any processing activity.
Either party may terminate an engagement by written notice if the other party:
On termination, fees for work completed up to the date of termination are payable. We will return or delete client data within 30 days of the termination date.
These Terms and any disputes arising from them or from a service engagement are governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. Updated Terms will be posted on both websites with a revised effective date. Continued use of either website after the posting of revised Terms constitutes acceptance of those Terms. For existing service engagements, changes to Terms do not apply unless agreed in writing by both parties.
For any queries relating to these Terms, please contact:
Inani Customer Ltd t/a Keystone IQ and Keystone Partners
259 Copnor Road, Portsmouth, PO3 5EE, United Kingdom