Who we are

Twenty years of pattern recognition.

The same people from the first conversation to the last campaign.

Clients include

Showmax Woolworths Pick n Pay Smart Shopper eBucks Rewards Clicks David Jones Australia DStv O2

Natalie McCrae

CRM strategy & commercial growth

20 years connecting customer insight to commercial decisions at board level. Leads every client engagement from strategy through to execution.

Susan Rose

Retail segmentation

Architect of our behavioural modelling methodology. Finds the patterns in customer data that standard analytics frameworks miss.

Paul Petane

Analytics

Deploys and maintains the segmentation models. Supports adoption and knowledge transfer so the insight stays in the business.

Rupert Jefferies

Creative and tech lead

Creative and technical lead for CRM. Turns briefs into clean design and reliable builds, with strong QA and delivery focus.

Nic Roberts

Design innovator

Designer and front-end specialist. Builds crisp, channel-ready creative and codes templates that stay true to the design.

Wayne Barnard

Full-stack developer

Full-stack developer supporting dynamic content and APIs. Helps connect data to templates with stable, testable integrations.